OKBall

Frequently Asked Questions

How do I connect to the VPN?

Simply open the app, choose a server from the node list, and tap the "Connect" button. The app will automatically select the best protocol for your network.

Why is my connection slow?

Try switching to a different server node using the "Smart Select" feature. The app will automatically test latency and choose the fastest available server.

Can I use the app on multiple devices?

Yes. The number of simultaneous connections depends on your plan. You can manage your active devices from the app.

How do I create an account?

You can start using the app immediately as a guest. To create a full account for cross-device sync, tap "Create Account" on the login screen.

Is my data safe?

Absolutely. All traffic is encrypted end-to-end. We do not log your browsing activity. See our Privacy Policy for details.

Which platforms are supported?

KaiLian VPN is available on iOS, Android, macOS, Windows, and Apple TV.

We typically respond within 24 hours on business days.

App Name: KaiLian VPN

Developer: OKBall

Current Version: 2.0.0